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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 9)

As we look back now, February 2020 might seem as though it were a decade ago. COVID-19 was already changing the world in complex ways. For Dr. Vincent Covello, that…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 8)

In the summer of 2014, the director-general of the World Health Organization (WHO) appointed Dr. Vincent Covello to serve as senior adviser to a WHO emergency committee aimed at Ebola,…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 7)

In 1989, a remarkable interview took place on CBS’s 60 Minutes. Before 40 million viewers, the acting administrator of the Environmental Protection Agency, Dr. Jack Moore, sat in the hot…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 6)

Toxic gases were spreading after an explosion at an industrial plant in Asia. If something wasn’t done quickly, the situation would worsen drastically. The industrial plant needed aid but inexplicably…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 5)

Boos, foot-stomping, and catcalls are not the hoped-for response when hosting a public forum. But after a town hall meeting went disastrously awry, that’s exactly the reaction Dr. Vincent Covello…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 4)

No matter where you work, when you get a call from your organization’s director, you answer that call. In 1981, the organization in question was the National Science Foundation, the…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 2)

Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice from Dr. Vincent T. Covello provides communicators with a comprehensive resource for addressing situations in which trust has…

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A Look Inside “Communicating in Risk, Crisis, and High Stress Situations” (Part 1)

With the release of Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice, Dr. Vincent T. Covello presented communicators with a comprehensive resource for addressing situations in…

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Vincent Covello and Randall Hyer Discuss Times of Uncertainty on “Coffee with ACC President”

Practitioners of risk, high-concern, and crisis communication received a wealth of insight when Dr. Randall Hyer (VP, Global Medical Affairs, Moderna) and Dr. Vincent Covello (founder and director of the...
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Three Facts about Nonverbal Communication in High-Concern Situations

Nonverbal communications can provide more than 75 percent of message content related to trust. Seventy-five percent. Let that sink in. When communicating in high-risk situations, it is easy to concentrate…